Welcome!
Hwahae is committed to protecting the data you share with us. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and related services. We value your privacy and personal data protection.
By using our Services, you agree to the collection and processing of your personal information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. If changes occur, we will notify you by updating the “Announcement Date” and “Effective Date” at the bottom of this policy. In some cases, we may provide additional notice (e.g., platform notifications or emails). We encourage you to review this policy regularly to stay informed.
Information We Collect
Personal Information You Provide
We collect the following personal information when you register for an account:
- Full Name
- Email Address
- Phone Number
This information is collected solely during the account registration process and is used to manage your account and provide our services.
How We Use Your Information
We use the collected information to:
- Create and manage your account.
- Provide and improve our services.
- Respond to inquiries and customer support requests.
- Communicate service-related updates and important notices.
We do not use your personal information for marketing purposes or share it with third parties for advertising.
Your Rights & Choices
You may:
- Request access to your personal information.
- Update or correct inaccuracies in your account information.
- Request deletion of your account and associated personal data.
These actions can be performed through My Page on our website.
Data Security & International Transfers
Hwahae stores and processes personal data on cloud servers provided by third-party service providers. As a result, your personal information may be transferred to and stored in countries outside of your residence.
| Recipient & Country | Contact Information | Transfer Method & Timing | Transferred Data | Purpose of Use & Retention Period |
|---|---|---|---|---|
| Amazon Web Service, Inc. (US, Japan) | aws-korea-privacy@amazon.com | Data is transmitted via a secured network whenever necessary for service operations. | The personal information specified in the “Information We Collect” section. | The data is stored and processed for service operation and management during the retention period specified in this Privacy Policy. |
Users may refuse the transfer of their personal data overseas by contacting Hwahae Customer Support (cs@hwahae.co.kr). If a user refuses the transfer, Hwahae will exclude their personal data from international transfers.
However, please note that refusing the international transfer of personal data may limit access to certain services that require such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes occur, we will notify users by posting the updated policy on our website before the changes take effect.
Contact Information
If you have any questions about this Privacy Policy, please contact us at: 📧 privacy@hwahae.com